Careers

At Kneen & Co, we are committed to building an exceptional team of professionals who share our dedication to excellence. While we have no current openings at this time, we welcome you to check back periodically for future opportunities.


Showroom & Client Services Coordinator

Kneen & Co | Chicago, Illinois | In-Person | Part-Time or Full-Time

Kneen & Co is seeking a thoughtful, detail-oriented Showroom & Client Services Coordinator to join our team.

We are looking for someone who appreciates beautiful objects, craftsmanship, and history, values exceptional client service, and thrives in a collaborative small-business environment. This role combines client interaction with behind-the-scenes showroom support and plays an important part in maintaining the level of care, organization, and attention to detail that defines the Kneen & Co experience.

For the right person, this position offers meaningful opportunity for long-term growth and can evolve into a larger role for someone who demonstrates ownership, initiative, and strong performance.

Company Overview

Kneen & Co is a premier Chicago showroom and ecommerce destination for luxury tabletop and home décor, featuring objects created with authenticity, artistry, and master craftsmanship from some of the world’s most exceptional makers.

We work with discerning private clients, interior designers, architects, and bridal registry customers across the country and around the world through private appointments, email, phone, and online consultation.

Our goal is to provide our customers with the finest selections when outfitting their homes, yachts, or private aircraft—creating beautiful environments and experiences that bring joy to everyday living.

About the Role

The Showroom & Client Services Coordinator plays an important role in the daily rhythm of our showroom. This position blends client-facing interaction with operational support, helping ensure the showroom remains polished, organized, and ready for client and designer appointments.

The ideal candidate enjoys working with beautiful objects, takes pride in presentation and organization, and is comfortable managing multiple responsibilities while contributing positively to a collaborative team.

Responsibilities

  • Assist with trade, direct, and web client inquiries while supporting sales and order coordination
  • Prepare for showroom appointments by organizing product selections and presentation materials
  • Answer phones and respond to client emails with warmth, professionalism, and accuracy
  • Support client follow-up and order coordination
  • Help maintain a polished, thoughtfully presented showroom environment that reflects the quality of the brands we represent
  • Assist with styling and refreshing showroom displays
  • Carefully handle and care for fine tabletop and decorative pieces, including porcelain, glassware, art glass, linens, and home accessories
  • Assist with receiving product, maintaining organized showroom inventory, and product labeling
  • Support packing and preparation of client orders
  • Assist with product photography, showroom imagery, and website-related projects when needed
  • Provide gift wrapping and occasional local deliveries
  • Provide support and coverage for team members during vacations or absences to ensure continuity of client service

All responsibilities are expected to be carried out with a high level of care, organization, professionalism, and attention to detail.

Who You Are

  • A true team player who enjoys contributing to a collaborative small-business environment
  • Highly organized and detail-oriented, with a strong commitment to accuracy
  • Takes pride in getting the details right and following through on every task
  • Proactive and comfortable managing multiple priorities
  • Friendly, warm, and professional in all interactions
  • Punctual, dependable, and reliable
  • Creative, with an appreciation for design, craftsmanship, and beautiful objects
  • Self-motivated with a strong sense of ownership and accountability

Experience in retail, design, luxury goods, or interior design is helpful but not required. An appreciation for beautiful objects, a strong work ethic, and a commitment to excellence matter most.

Compensation & Benefits

Compensation is commensurate with experience within the ranges below.

  • Full-time salary: $48,000-$60,000 annually, based on experience
  • Part-time compensation: $23-$29 per hour, based on experience and agreed schedule
  • Health insurance available to full-time employees
  • 401(k) plan with employer matching available to eligible part-time and full-time employees
  • Paid time off and paid holidays in accordance with company policy
  • Employee discount
  • Consistent Monday-Friday daytime schedule; showroom hours are 9:00 a.m. to 5:00 p.m., with weekends and evenings only by appointment

Growth Opportunity

As product knowledge and client experience develop, this role offers the opportunity to grow within Kneen & Co and assume greater responsibility in client service, sales support, and showroom operations.

To Apply

Please email your resume and a brief note explaining your interest in Kneen & Co, your relevant experience, whether you are seeking part-time or full-time employment, and your general availability to [email protected].
Please use the subject line: Showroom & Client Services Coordinator – [Your Name]


Important Fraud Alert

Kneen & Co has been made aware of fraudulent communications falsely representing our company via WhatsApp and Instagram direct messages. Please be advised:

  • Kneen & Co will never solicit individuals to post reviews on our behalf in exchange for compensation
  • We will never contact prospective candidates regarding employment opportunities through WhatsApp, Instagram DMs, or other unsolicited social media channels
  • All legitimate employment opportunities will be posted exclusively on this official careers page and other verified employment platforms such as LinkedIn Jobs and Indeed
  • Authentic correspondence from Kneen & Co will only come through our verified company email domain and official channels

If you have received suspicious communication via WhatsApp or Instagram claiming to be from Kneen & Co, please contact us immediately at [email protected] or visit this page for verification. Do not engage with these messages or provide personal information.


Contact Us

To inquire, please email us at [email protected]