Request a Return

We want you to feel confident in every purchase from Kneen & Co. If your order qualifies for return under the terms below, our team is here to guide you through the process.

Return Eligibility

  • Ready to Ship items are eligible for return within 14 days of delivery
  • Special Orders are generally not eligible for return, though we review requests case by case
  • Custom Orders, Final Sale, and Clearance items are not eligible for return


Return shipping is complimentary. Once your request is approved, we will send you a prepaid return label.
For full details, see our Return Policy.

This form is for retail purchases only. If you are a Trade Partner, please contact your account representative at [email protected] or refer to the Trade Partner Program Terms and Conditions.

Name(Required)
Phone Number
Requested Outcome(Required)

Item Condition(Required)
Drop files here or
Accepted file types: jpg, jpeg, png, pdf, Max. file size: 10 MB, Max. files: 5.
    Return Policy Agreement(Required)